Changes in public perceptions and experiences of the Australian health‐care system: A decade of change.
Health Expect. 2020; 00: 1– 16.
Reports on a study that sought the views of over one thousand Australians in 2018 on the Australian health system, and compared them with results from 2008, 2010 and 2012
The survey included questions consistent with previous surveys regarding self‐reported health status, and questions about use, opinions and experiences of the health system. The authors found that ‘Overall, there are predominantly positive views towards the Australian health system and these have improved over the past decade.
Almost half of Australians view their health‐care system positively, and this is a significant improvement from only 30% in 2012. In 2018, public sentiment was significantly more favourable towards public hospitals, GPs, and dental services than previously reported, reflecting improved satisfaction with these services.’
However, it was also noted that ‘Problem areas have been identified across the surveys, including the need for more doctors, nurses and other health workers. Cost barriers have become more of an issue across the decade, particularly barriers to access to care and medicines, along with rising concern over the quality of residential aged care services.’
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